Privacy Policy

1. Scope of this Privacy Policy

This Privacy Policy applies to this website and to related interactions with BUILD QUOTIENT AEC MANAGEMENT OPC, including when you:

• create or maintain an account;
• enroll in, purchase, or participate in a course, workshop, training program, or professional-development activity;
• submit assignments, worksheets, assessments, forms, surveys, or other learning outputs;
• register for live online sessions, events, or updates;
• request support or communicate with us by email, phone, contact form, messaging service, or social media;
• make a payment or request billing documentation; or
• otherwise use our website, learning platform, or related services.

If you do not agree with this Privacy Policy, you should not provide personal information through the website or use services that require such information.

2. Who We Are

The data controller responsible for the personal information described in this Privacy Policy is:

BUILD QUOTIENT AEC MANAGEMENT OPC

BQ ACADEMY

Email: study@buildquotientph.com

Mobile: 0917 327 4569 / 0917 523 1997

3. Personal Information We May Collect

Personal information means information that identifies or can reasonably identify an individual. Depending on how you interact with us, we may collect and process the following categories:

Communication Data — messages, inquiries, support requests, emails, text messages, social-media communications, and other communications you send to us.

Customer and Enrollment Data — name, title, organization, profession, billing information, contact details, course or program purchased, enrollment status, transaction references, and related customer records.

User and Learning Data — account details, course access records, lesson progress, attendance, quizzes, assessments, survey responses, submitted assignments, worksheets, project outputs, uploaded files, certificates, and other learning records.

Technical Data — IP address, login activity, browser type, device information, operating system, time zone, page views, navigation paths, session information, and other technical or usage information generated through use of the website and online services.

Marketing and Preference Data — preferences relating to newsletters, updates, promotions, event notices, professional-development opportunities, and communication channels.

Transaction Data — records of payments, invoices, refunds, payment status, transaction dates, and similar financial-administration information. Payment-card details may be processed by third-party payment providers and may not be stored directly by us.

We do not intentionally collect personal information that is not reasonably necessary for the purposes described in this Privacy Policy.

4. Sensitive Personal Information

We do not ordinarily request sensitive personal information such as race or ethnicity, religious or philosophical beliefs, political opinions, trade-union membership, health information, genetic or biometric information, or information concerning sexual life or orientation.

If sensitive personal information is exceptionally required for a lawful and legitimate purpose, we will process it only in accordance with applicable Philippine data-protection requirements and with appropriate safeguards.

5. How We Collect Personal Information

We may collect personal information:

• directly from you when you complete forms, enroll, purchase, submit assignments, contact us, or communicate with us;
• automatically through website technologies such as cookies, analytics tools, server logs, and similar technologies;
• from payment processors and financial-service providers where necessary to confirm or administer transactions;
• from event, accreditation, certification, or professional-development partners where you have participated in a jointly administered activity;
• from publicly available professional or business sources where lawful and reasonably necessary; or
• from service providers that support our website, learning platform, communications, analytics, marketing, security, or administration.

For more information about cookies and similar technologies, please refer to our Cookie Policy.

6. How We Use Personal Information

We may use personal information for the following purposes:

• creating and administering accounts;
• processing enrollments, purchases, payments, invoices, and refunds;
• providing course access, learning materials, live sessions, support, and related services;
• tracking participation, course progress, assessments, completion, and learning outcomes;
• reviewing and administering submitted assignments and professional outputs;
• issuing certificates and maintaining completion records;
• supporting CPD, accreditation, certification, institutional, or professional-development documentation where applicable;
• communicating schedules, reminders, changes, requirements, support responses, and service notices;
• improving website functionality, course content, instructional design, learner experience, and service quality;
• maintaining security, preventing fraud or misuse, and protecting intellectual property;
• maintaining business, accounting, tax, contractual, and administrative records;
• responding to legal, regulatory, accreditation, or governmental requirements;
• evaluating the effectiveness of communications, campaigns, and website content; and
• sending marketing or professional-development communications where permitted by law and consistent with your communication preferences.

7. Lawful Basis and Legitimate Purposes

We process personal information only for lawful and legitimate purposes and in accordance with applicable Philippine data-protection requirements.

Depending on the circumstances, processing may be necessary to:

• perform or administer a contract with you;
• take steps at your request before entering into a contract;
• comply with a legal or regulatory obligation;
• protect legitimate business, educational, security, or administrative interests that do not override your rights;
• administer professional-development, accreditation, or certification requirements; or
• act on your consent where consent is required or is the appropriate basis for processing.

Where processing is based on consent, you may withdraw that consent subject to applicable law and any consequences that necessarily follow from withdrawal.

8. Marketing Communications

We may send information about courses, events, publications, offers, professional-development opportunities, or related services where permitted by law.

You may opt out of marketing communications at any time by:

• using the unsubscribe or opt-out link included in an applicable communication;
• adjusting available account communication preferences; or
• contacting us at study@buildquotientph.com.

Opting out of marketing communications does not prevent us from sending necessary transactional or service communications relating to an existing enrollment, purchase, account, certificate, or other active relationship.

9. Course Participation, Assessments, and Learning Records

Where you enroll in a program, we may maintain records of your course access, attendance, learning progress, quiz or assessment results, submitted assignments, EXECUTE activities, certificates, and other completion evidence.

These records may be used to:

• administer the program;
• assess completion requirements;
• verify participation or certificate status;
• respond to learner or organizational inquiries;
• maintain professional-development records;
• support CPD, CMDF, accreditation, certification, or institutional reporting where applicable; and
• protect academic integrity and the integrity of our learning programs.

Submitted work may be retained for reasonable administrative, academic-integrity, quality-assurance, accreditation, or evidentiary purposes.

10. Payments and Payment Providers

Payments may be processed by third-party payment providers. These providers may collect and process payment information under their own privacy policies, security standards, and contractual terms.

BUILD QUOTIENT AEC MANAGEMENT OPC may receive transaction details such as payer name, payment status, amount, date, transaction reference, currency, and related billing information needed to administer the enrollment or purchase.

We do not claim that all payment-card or banking information is stored directly by us.

11. Disclosure and Sharing of Personal Information

We may share personal information only where reasonably necessary and lawful, including with:

• learning-platform, website-hosting, cloud, email, video, communications, and technical-service providers;
• payment processors and financial-service providers;
• accreditation, certification, CPD, institutional, or professional-development partners where necessary for the applicable program;
• instructors, assessors, facilitators, or contractors assisting with course delivery, evaluation, administration, or learner support;
• professional advisers such as lawyers, accountants, auditors, insurers, and consultants;
• government, regulatory, law-enforcement, tax, or supervisory authorities where disclosure is legally required or reasonably necessary; and
• parties involved in a legitimate corporate restructuring, acquisition, transfer, or similar transaction, subject to applicable law.

We do not sell personal information as a business model.

Where third parties process information on our behalf, we expect them to apply appropriate confidentiality, security, and data-protection safeguards.

12. International Data Processing and Transfers

Some service providers used for website hosting, learning delivery, email, analytics, video, cloud storage, payment processing, or other technical functions may process information outside the Philippines.

Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards are applied, taking into account applicable Philippine data-protection requirements and the nature of the service involved.

13. Cookies and Similar Technologies

We may use cookies and similar technologies for authentication, functionality, security, analytics, user preferences, website performance, and measurement of communications or advertising.

You may configure your browser to refuse or limit cookies, but disabling certain cookies may affect the availability or functionality of parts of the website.

For more information, please see our Cookie Policy:

https://academy.buildquotientph.com/cookiepolicy

14. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against accidental loss, unauthorized access, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to persons who have a legitimate business, educational, technical, legal, or administrative need to access it.

No website, online platform, data-transmission system, or storage system can be guaranteed to be absolutely secure. Where a personal-data breach requires notification under applicable law, we will take appropriate steps in accordance with legal requirements.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• delivery and administration of courses and services;
• maintenance of learning, certificate, and completion records;
• accounting, tax, audit, and financial reporting;
• accreditation, certification, CPD, and institutional documentation;
• academic-integrity and dispute-resolution purposes;
• compliance with legal or regulatory requirements; and
• protection of legitimate business and contractual interests.

Where appropriate, information may be anonymized or aggregated so that it can no longer reasonably identify an individual.

16. Your Rights

Subject to the Data Privacy Act of 2012, its implementing rules, and other applicable Philippine data-protection requirements, you may have rights concerning your personal information, including the right to:

• be informed about the processing of your personal information;
• request reasonable access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• object to certain processing where applicable;
• request blocking, removal, or destruction of information where legally justified;
• withdraw consent where processing is based on consent;
• request data portability where applicable; and
• seek appropriate remedies or lodge a complaint with the competent data-protection authority.

We may need to verify your identity before acting on a request. Certain requests may also be limited where retention or processing is required by law, contract, accreditation, certification, academic-integrity requirements, or other legitimate grounds.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, services, tools, or applications. We do not control the privacy practices of those third parties.

When you leave our website or use an external service, you should review that third party's privacy notice and terms directly.

18. Age and Professional-Learning Audience

BQ ACADEMY programs are primarily designed for adult learners, professionals, business owners, and organizations.

We do not knowingly collect personal information from children for professional-learning purposes in a manner inconsistent with applicable law. If a program is made available to a younger participant, appropriate authorization and safeguards may be required.

19. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, services, technology, data practices, or organizational requirements.

The version published on this website will constitute the current Privacy Policy. Where appropriate, material changes may also be communicated through the website, account notices, or email.

20. Data Protection Authority

Individuals may raise concerns regarding personal-data processing with the National Privacy Commission of the Philippines where applicable.

We encourage you to contact us first so that we can understand and, where appropriate, resolve your concern.

21. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or the handling of personal information may be directed to:

BUILD QUOTIENT AEC MANAGEMENT OPC

BQ ACADEMY

Email: study@buildquotientph.com

Mobile: 0917 327 4569 / 0917 523 1997