Terms and Conditions

Unless a different period is expressly stated for a particular program or cohort, enrollment provides access to published course content for 60 days from the participant's enrollment or activation date.

At the end of the access period, access may automatically expire. Participants are responsible for completing required learning activities within the applicable period.

Video lessons are provided for streaming access during the enrollment period and are not downloadable unless expressly stated otherwise. Designated non-video learning materials may be downloaded for the enrolled participant's personal professional-learning use.

Downloaded materials remain subject to all intellectual-property and individual-use restrictions contained in these Terms.

Participants must complete the required lessons, knowledge checks, EXECUTE activities, assessments, and other completion requirements prescribed for the applicable course.

Submission or completion of an activity does not by itself establish occupational competency. Where professional judgment or applied evidence is required, participants may be required to explain or defend the basis of their work.

Where live online participation forms part of the published program, participants are responsible for attending the scheduled sessions. Advance access to asynchronous materials does not automatically substitute for required live participation where attendance or guided participation forms part of completion requirements.

Certificates are issued only after successful completion of the applicable course requirements.

Any CPD credit, CMDF recognition, or other external recognition is subject to the rules, requirements, and continuing validity of the relevant accrediting, regulatory, professional, or institutional body. Course completion does not by itself constitute a separate occupational competency credential unless expressly stated.

Submitted work must substantially represent the participant's own professional analysis and application. Plagiarism, falsification of evidence, misrepresentation of another person's work, unauthorized collaboration, or unauthorized sharing of assessment answers may result in rejection of the submission, withholding of completion recognition, or removal from the program.

Individual enrollment is licensed for use by one registered participant only. Login credentials and course access may not be shared.

Enrollment is confirmed only after successful payment or an approved organizational enrollment arrangement. Payment methods may vary according to the payment provider and transaction location.

Participants are responsible for any charges imposed by their own bank, card issuer, payment provider, foreign-exchange provider, or other third party that are not included in the published course fee.

Course enrollment is a commitment to a defined professional learning program. Refunds are not offered on the basis of dissatisfaction, change of mind, inability to attend, failure to complete the course, scheduling conflict, or a participant's personal assessment that the course did not meet expectations.

A refund may be considered where BUILD QUOTIENT AEC MANAGEMENT OPC is unable to substantially deliver the enrolled program as published, including where:

• the program is cancelled without an available replacement schedule;
• the purchased course access is not provided;
• a required live component is not provided and no reasonable rescheduled session or equivalent arrangement is offered; or
• a duplicate or erroneous payment is confirmed.

Where a scheduled live session must be moved, BUILD QUOTIENT AEC MANAGEMENT OPC may first offer a rescheduled session, replacement cohort, transfer, or other reasonable delivery arrangement. A schedule change by itself does not automatically create a refund entitlement where the program can still be substantially delivered.

Any refund due because of non-delivery will be limited to the amount actually paid for the affected enrollment and will be processed in accordance with the original payment method and applicable payment-provider requirements.

Nothing in these Terms is intended to limit any consumer right or remedy that cannot lawfully be excluded under applicable Philippine law.

At the discretion of BUILD QUOTIENT AEC MANAGEMENT OPC, a participant who cannot continue with the originally scheduled program may be permitted to transfer to a later available cohort of the same course. Transfers are subject to availability, applicable deadlines, and published administrative conditions.

A transfer is an enrollment accommodation and is not equivalent to a refund.

Enrollment information may be used to administer the course, provide access, communicate schedules and requirements, issue certificates, maintain learning and completion records, and provide applicable professional-development documentation in accordance with the applicable privacy policy.

Bulk, enterprise, corporate, institutional, or sponsored enrollments may be governed by separate written commercial, billing, access, transfer, reporting, or delivery terms. Where such terms are formally agreed in writing, those provisions apply to the extent they differ from these individual enrollment terms.